Privacy Policy

Last Updated: December 9, 2025
 
This Privacy Policy explains how Satov Immigration, a Canadian Immigration Consulting practice regulated by the College of Immigration and Citizenship Consultants (CICC), collects, uses, discloses, and protects your personal information when you visit our website or use our services.
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By accessing our website or providing us with your personal information, you consent to the practices described in this policy and acknowledge compliance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
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1. Information We Collect

We collect personal information only for purposes related to providing immigration consulting services. This may include:
 
Information You Provide Directly
 

• Name, email address, phone number

• Immigration history and personal background

• Identification documents (passports, permits, etc.)

• Billing and payment information

• Documents uploaded through forms, email, or client portals

 
Automatic Information (Website Analytics)

When you visit our website, we may automatically collect:
 

• IP address

• Browser type and device information

• Pages visited and time spent on the site

• Cookies or similar tracking technologies

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This data is used only for website performance and user-experience improvements.
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2. Purpose of Collecting Personal Information
 
We collect and use your information for the following purposes:
 

• To assess eligibility for immigration programs

• To prepare, submit, and manage immigration applications

• To communicate with you regarding your file or inquiry

• To schedule consultations and manage appointments

• To comply with legal and regulatory obligations required by CICC

• To process payments and issue invoices

• To improve our website and client service experience

 
We will not collect more information than is reasonably necessary for these purposes.
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3. Consent
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By submitting your personal information, you provide consent for us to collect, use, and disclose it as outlined in this policy.
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You may withdraw your consent at any time, subject to legal and contractual restrictions. Withdrawing consent may limit our ability to provide you with services.
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4. How Your Information Is Used and Disclosed
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We may disclose personal information to:
 

• Government bodies (e.g., IRCC, CBSA, ESDC) for the purposes of submitting applications

• Third-party service providers (e.g., translators, payment processors, secure document platforms)

• Legal or regulatory authorities when required by law

• Other parties with your explicit written consent

 
We do not sell, rent, or trade personal information under any circumstances.
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5. Data Security
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We take reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, misuse, or alteration. This includes:
 

• Secure storage systems

• Encrypted communication channels

• Restricted access to client information

• Secure document transfer tools

 
However, no online system can guarantee 100% security, and you acknowledge that electronic transmission carries inherent risks.
 
6. Data Retention
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We retain your personal information only as long as necessary to:
 

• Provide immigration consulting services

• Meet regulatory requirements under CICC’s Code of Professional Conduct

• Fulfill legal and tax obligations

 
When information is no longer required, it is securely destroyed or anonymized.
 
7. Cookies and Tracking Technologies
 
Our website may use cookies or analytics tools to:
 

• Improve site functionality

• Analyze visitor behaviour

• Personalize user experience

 
You may disable cookies through your browser settings, though doing so may impact site performance.
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8. Third-Party Websites
 
Our website may contain links to third-party sites. We are not responsible for the privacy practices, security, or content of these external websites. We encourage you to review their privacy policies.
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9. Your Rights
 
You have the right to:
 

• Access your personal information

• Request corrections to inaccurate or incomplete data

• Withdraw consent (subject to restrictions)

• Request information about how your data has been used or disclosed

 
To make a request, contact us using the details below.
 
10. Contact Information
 
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, you may contact:
Satov Immigration
info@satovimmigration.com
(416) 710-6470
 
11. Updates to This Policy
 
We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. Updates will be posted on this page with a revised “Last Updated” date.